Order FAQ
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Order FAQ
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Order FAQ (0)
Order Information (17)
Payment (3)
Delivery (2)
Customer service (5)
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Returns and Cancellations
| How can I cancel an order? | ||
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1. Go to "My account";
2. Choose the order you would like to cancel; 3. Click “Cancel”; 4. Type in the reason for cancelling your order in the “Cancel order” form; 5. Click “Cancel the order”. Up |
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| What is the refund policy? | ||
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We care about the customer's satisfaction. We recommend you to test the system features using the FREE trial version to make sure that the system works well and to eliminate any possible refund requests. The trial version is fully-functional and it can be evaluated within 30 days. We believe this trial period is enough to test Bitrix Site Manager or Bitrix Intranet Portal in the chosen environment before you make a decision to purchase our software.
Bitrix Site Manager and/or Bitrix Intranet Portal products are non-refundable. We hope you can understand that we cannot issue any refunds since a free 30-day trial version is provided, and the commercial product version of the software is delivered with full source code. Up |
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